Prioritise the right services
Agree recovery time and acceptable data loss for each critical service, rather than applying one target to everything.
Backup & recovery
Protect the systems you need to recover.
Define what must be restored, how quickly and with what dependencies. Then assess the protection, recovery environment and testing needed to make that plan credible.
Discuss your recovery needs
Regional node
A stronger regional service layer.
A coordinated deployment for operational hosting, shared regional services and recovery environments.
Explore our deployment systems ↗A backup is one part of recovery.
Recovering a business service can also depend on identity, connectivity, application licences, people and a suitable environment. A second copy or second location needs to sit within a complete recovery design.
Where it fits
- Protection of nominated systems and data
- Dedicated or shared recovery environments where suitable
- Restore testing and recovery-readiness planning
What the service needs to establish
Separate relevant failure risks
Assess backup access, retention, isolation and geographic or infrastructure separation against the incidents you need to withstand.
Test the recovery pathway
Define restore procedures, provider roles and evidence needed to demonstrate the agreed recovery behaviour.
Questions worth asking.
Is this a replacement for our existing backup provider?
It may complement an existing provider. The review establishes whether protection, recovery hosting or operating procedures need to change.
Can you guarantee a recovery time?
Recovery targets and commitments are established through workload analysis, design, testing and the agreed service contract. There is no blanket recovery guarantee.
Is the recovery environment in the same place as production?
Location and infrastructure separation depend on the failure scenarios and recovery requirements. Proximity alone is not the design objective for every recovery workload.
Connected needs
Discuss backup & recovery.
Bring the systems, location and service requirement.